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Seamless Home Delivery at Your Fingertips
Experience unmatched convenience with PHP's dedicated home delivery service, available across the UK. Tailored to your needs, we deliver your medications straight to your doorstep, providing a stress- free and reliable solution.
Trust us to bridge the gap between your health and comfort.
See our frequently asked questions
Homecare delivery to your doorstep
With PHP's personalised medicine delivery service, you'll always have access to your essential medications—ensuring your health needs are met with care and ease.
From the secure packaging of sensitive medicines to the meticulous handling of specific requirements, PHP ensures reliable, convenient delivery straight to your home.
Our dedication provides you with peace of mind, knowing your medications are dispatched with precision and care, arriving safely at your door.
Experience the comfort and reliability of our home delivery service, where your wellbeing is always our top priority.
How the service works
order - confirm - deliver
Our specialised prescription ordering service is designed for managing and delivering medications for chronic and complex conditions, so that every patient receives their treatment with care and precision.
We simplify your medication management to give a seamless experience from start to finish
1. Registration on our service
Your prescriber/clinician will submit your prescription and registration details to us electronically through our secure portal.
2. Processing and validation
We will validate your prescription, create a detailed medication profile with your medical history and dosages, and may contact you to verify details.
3. Order confirmation
We will register you on our online portal and send a link to arrange delivery. A team member will call you, and your availability will ensure efficient, timely medication delivery.
4. Processing your order
We will meticulously prepare and pack your medication ready for delivery. We dispatch your medication up to 24 hours before your delivery date.
5. Delivery tracking
You will be sent a notification as soon as your order has left our Pharmacy. You can keep an eye on your delivery status with our online tracking service.
Your Homecare Services explained
We deliver a bespoke medicine home delivery service, tailored to alleviate the pressures of your schedule and mobility. Our service is designed to ensure you have the reassurance that your health is catered for in an easy, convenient, reliable way.
What is a homecare medicines service
When you sign up for the UK homecare medicines service, you'll receive a Welcome Pack and a Manufacturers Pack, which include details on nursing support for medication administration at home, prescription management to ensure timely renewals, safe and efficient deliveries, and instructions for reporting any adverse events.
Our responsibilities to you
Personal Homecare Pharmacy ensures safe medication delivery, managing your prescriptions requests, provide nursing support where appropriate and monitor for adverse events. We also collaborate with the NHS, who are responsible for providing valid prescriptions. Together, we help reduce hospital workload, improve patient care, ensure cost-effective delivery, and maintain high standards through professional partnerships.
Patient/Carer responsibilities
As a patient, it's important to provide accurate information for registration and delivery, be available for contact to arrange deliveries, and report any issues with your medication. Follow your prescribed treatment plan, attend necessary medical appointments, and keep open communication with our pharmacy and nursing team. Your active participation helps maintain the effectiveness and safety of the homecare service.
Your feedback
We value your feedback and use it to improve our service. Occasionally, you may be asked to complete a brief survey or provide feedback online or by phone. We review this feedback to identify areas for improvement and ensure we meet your needs effectively.
Your care, our commitment
Embrace a new era of healthcare where your wellbeing is our passion, and advanced digital tools help create a seamless patient journey.
Tech-enabled convenience
Our platform merges the simplicity of online shopping with the complexity of healthcare, bringing a personalised pharmacy experience to your home.
Tailored delivery options
Your life, your schedule – our array of delivery choices ensures medication arrives on your terms, providing the ultimate convenience.
Precision analytics
Track your health journey with our detailed analytics that offer insight into your treatment, enhancing transparency and control over your care.
Here to help
Live online chat support
Instant help from our friendly support team, at your fingertips for immediate queries.
Email support
[email protected]
Phone support
Prefer to hear a human voice? You can call us on
01827 438 775
between 9am to 5pm Mon - Fri and 9am to 1pm Saturday.
Protecting Your Data and Privacy
At PHP, your privacy is our priority.
We uphold the highest standards of data protection, ensuring your personal and medical information remains secure and confidential. Our home delivery service strictly adheres to UK privacy laws, so you can trust our commitment to safeguarding your health data every step of the way.
Commitment to Legal and Regulatory Standards
PHP proudly meets the rigorous requirements of the UK healthcare system.
As members of the National Pharmacy Association and compliant with GPhC guidelines, our qualified pharmacists uphold the professionalism, integrity, and trust you deserve—ensuring excellence in every aspect of our service.