Prescription tracking, delivery and patient support services

Partnering with the NHS and healthcare providers, Personal Homecare Pharmacy provides clinical homecare services that are focused on delivering patient-centric care.

National Pharmacy Association Verified UK Pharmacy MHRA Registered Pharmacy
A couple reviewing prescription delivery updates on a smartphone at home

Your reliable clinical homecare service

Delivering effective services goes beyond clinical outcomes; it involves building trust, promoting shared care decision making and ensuring that people feel heard, respected and are empowered in managing their health. We combine accountability with specialised clinical teams and patient services teams to support every aspect of service. To support this we use modern technology to improve efficiency and robust reporting to provide a first class level of service. Prescription tracking: From ordering to doorstep delivery, patients can monitor their order using our advanced patient-focused technology

  • Prescription tracking

    Our digital platform enables patients to monitor their prescription status and delivery progress, providing clear updates throughout the process.

  • Guidance and support

    Our QR codes grant instant access to medication usage videos, empowering patients by providing them with information.

  • Specialist medicinal couriers

    Our trusted delivery experts ensure that packages get from A to B safely and securely, including those requiring refrigeration.

  • Advanced reporting

    Trusts and clinicians can benefit from our detailed reporting to improve drug delivery, safety, risk management, market research and more.

About Personal Homecare Pharmacy

PHP was set up to improve the services within the clinical homecare service pathway. We focus on the use of technology, as and when appropriate, to smooth the process of new patient onboarding and managing existing patient pathways.

This includes all aspects of the service from dispensing of medication, waste management, clinical pharmacy and nursing services and reporting and liaison with the NHS to ensure all patients on services are fully supported.

Delivering nationwide, we have over 15 years of experience in traditional pharmacy, and a proven track record as an NHS home delivery service from our state-of-the-art premises in Leicester.

National Pharmacy Association Verified UK Pharmacy MHRA Registered Pharmacy
Friendly pharmacy and clinical team members

Homecare support for NHS professionals and clinical teams

Personal Homecare Pharmacy bridges the gap between patients, clinicians and prescriptions. We understand that if you’re trusting another provider with the care of your patients, you expect clear oversight, minimal delays, and services that don’t add to your workload.

As an NHS home delivery service, we coordinate dispensing, delivery, education and communication, so that patients and their providers can enjoy peace of mind with their medication management.

NHS Professionals

Homecare delivery and data insights for healthcare companies

At PHP, we understand the challenges faced by pharmaceutical companies, biotech firms and healthcare organisations. You need data to support clinical and commercial decisions, but often, the information is unreliable or simply not available.

We provide a compliant, data-driven homecare ecosystem that gives you full visibility over patient adherence, delivery performance and prescription status to strengthen treatment outcomes.

Healthcare Companies
Healthcare research and laboratory team reviewing data

Medication to your home, with updates and support

When you’re waiting on medication, you want to know when it’s arriving, who to contact if you have a question, and have full confidence that it’s being handled by professionals. With PHP, you get all that and more.

Recognised across the healthcare sector

We’re part of a number of recognised industry bodies and work in line with the standards expected across UK healthcare.

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News and insights

Learn more about advancements in the industry, sector news and updates from within our business by reading our latest articles.

News, Awards

HSJ Award Shortlist: Homecare Pharmacy & Leeds NHS

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News

The Results are in — Our Patient Satisfaction Survey

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News

The Challenge: Modernising Prescription Signing

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Live Chat Support

Start Live Chat

Instant help from our friendly support team, at your fingertips for immediate queries.

Email Support

Response within 4hrs.

Phone Support

Between 9am to 5pm Mon - Fri and 9am to 1pm Saturday.

Together, we deliver better care

When you work with the right team, everything runs more smoothly. By partnering with Personal Homecare Pharmacy, you can be confident that medication will be with your patients when it’s meant to be, so they aren’t left waiting, and you’re not left chasing.

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