Slavery & Human Trafficking

This statement is made pursuant to section 54 (1) of the Modern Slavery Act 2015 and constitutes slavery and human trafficking statement for the financial year ending 28th February 2025.

We are one of the providers of homecare medicines in England. We provide a 6-day delivery service to patients nationwide.

Our core activities are delivered by more than 15 employees and comprise dispensing and delivery of homecare medicines in accordance with RPS and GPhC guidelines.

Our activities are regulated by the GPhC, MHRA, and the ICO.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 (“the Act”) and constitutes our slavery and human trafficking statement for the financial year ending 28 February 2025. It applies to all legal entities that form part of Personal Homecare Pharmacy.

We are opposed to slavery and human trafficking. We will do what we can to combat such abuses in our business and in our supply chains.

We will act ethically and with the highest standards of integrity, quality, probity, openness, and accountability in all our business operations and relationships.

We will develop, implement, and enforce processes and controls that seek to ensure slavery and human trafficking are not taking place within our business nor in our supply chains.

We will not knowingly deal with any business involved in slavery or human trafficking.

We believe there is a low risk of slavery and human trafficking within our operations. Potential risks are mitigated by our policies and procedures, controls built into our business operations, and the knowledge, skills, and behaviors of our employees. Risks are managed through the company’s risk management framework.

Among the policies that are relevant to slavery and human trafficking are:

• Anti-bribery and anti-corruption policy
• Anti-fraud policy
• Conflicts of interest policy
• Disciplinary policy
• Diversity and inclusion policy
• Health & safety policy
• Recruitment and selection policy
• Safeguarding policy
• Whistleblowing policy

Among the codes of conduct that are relevant to slavery and human trafficking are:

• Code of conduct for members and staff
• Code of conduct for suppliers and contractors
• Code of governance

In 2023/24, the policies we reviewed included health & safety, recruitment practices, and modern slavery compliance.

In 2024/25, reviews will include diversity & inclusion, anti-bribery and anti-corruption, and safeguarding policies.

We will continue to review and update relevant policies and procedures as necessary so that we take effective and proportionate steps to ensure there is no slavery and human trafficking in our business.

Our procurement activities take place in England and our contractors and suppliers are predominantly UK-based. We engage with a wide variety of organisations for a broad range of goods and services, primarily corporate, healthcare, and NHS-related.

Some of our suppliers subcontract work or rely on recruitment agencies to supply permanent or temporary employees. Whilst we consider that the risk in our supply chains is low, we recognise that no supply chain can be considered entirely risk-free.

We require that suppliers are compliant with the Act where a contract has been renewed during the year, or any new contract has been entered into.

We will continue to ensure that our approved suppliers take appropriate steps to comply with the Act and require new suppliers to declare that they are not involved in slavery or human trafficking. 

We have not identified any breaches of the Act during 2023/24. We will continue to be vigilant and where a compliance breach is identified, we will act promptly, involve the appropriate lead agencies, and feedback lessons learned to minimise the risk of an incident occurring again.

In 2024, we raised awareness of modern slavery and human trafficking through the publication of this statement on our website.

We may come across slavery and human trafficking in connection with the customers we support. In addition, our facilities could be a potential base for modern slavery. We have robust safeguarding procedures in place, and safeguarding training is mandatory for all customer service employees.

We will continue to raise awareness and deliver training to new and existing employees and extend this to our suppliers and contractors, where appropriate.

– Updated February 2025