Our collaborations with the NHS and pharmaceutical companies are driving advancements in healthcare delivery and patient outcomes. By leveraging innovative technologies and fostering strong partnerships, we empower organisations to enhance their capabilities, streamline processes, and deliver exceptional care. These case studies highlight how we are working together to overcome challenges, implement patient-centred solutions, and create lasting impact across the healthcare sector.
This case study highlights the successful collaboration between PHP (Personal Homecare Pharmacy) and Leeds Teaching Hospitals NHS Trust, which serves a population of 770,000 in Leeds. PHP was tasked with improving the efficiency of Clinical Homecare services and, through the use of a bespoke IT system powered by an Adobe solution, delivered a streamlined, patient-focused solution.
This partnership showcases innovative healthcare solutions driven by effective communication and cutting-edge technology.
This case study highlights a collaboration with Portsmouth Hospitals NHS Trust to address challenges in their manual prescription process. Previously, the provider encountered delays, administrative inefficiencies, and environmental concerns due to reliance on paper-based methods, which also risked affecting patient care.
In December 2024, PHP introduced E-Sign technology, first in the Gastroenterology department and later expanding to Dermatology and Rheumatology. This digital solution streamlined workflows, eliminated paper dependency, reduced errors, and supported the provider's sustainability goals.
This success story highlights how Personal Homecare Pharmacy modernised prescription management by integrating E-Sign technology across its operations. Beginning in 2013 and evolving through key collaborations with E-Sign Liverpool and the National Clinical Homecare Association, PHP has driven significant improvements in efficiency, compliance, and patient experience.
The digital transformation has enabled faster prescription processing, reduced administrative burden, and advanced sustainability goals—resulting in measurable time savings and a more streamlined service for partnering NHS Trusts.
Our delivery services are tailored to each patient's needs. We specialise in handling refrigerated and temperature-sensitive medications, ensuring they remain safe and effective upon arrival. Patients can schedule deliveries that fit their routines, reducing the stress of managing prescriptions.
This case study highlights a collaboration with Portsmouth Hospitals NHS Trust to address challenges in their manual prescription process. Previously, the provider encountered delays, administrative inefficiencies, and environmental concerns due to reliance on paper-based methods, which also risked affecting patient care. In December 2024, PHP introduced E-Sign technology, first in the Gastroenterology department and later expanding to Dermatology and Rheumatology. This digital solution streamlined workflows, eliminated paper dependency, reduced errors, and supported the provider's sustainability goals.
By collecting anonymised data from our programmes, we help healthcare providers understand patient adherence patterns and treatment efficacy. This insight allows for better tailoring of therapies and aligns with MHRA’s emphasis on evidence-based improvements in healthcare systems
By collecting anonymised data from our programmes, we help healthcare providers understand patient adherence patterns and treatment efficacy. This insight allows for better tailoring of therapies and aligns with MHRA’s emphasis on evidence-based improvements in healthcare systems
Our patient was praising PHP for the wonderful delivery service she gets. She is happy with the fact that she knows when her next delivery will be and never has to worry.
Patient states- "I am really impressed with the service from PHP, they are easy to contact by email or phone call and they regularly check how much stock I have."
We are very happy with PHP, very efficient and easy to contact people etc.
PHP are very quick to turn around prescriptions and get deliveries out on time. Always a fast response to emails and clarify prescriptions directly with us if they are unsure of anything.
From my experience Personal Homecare Pharmacy are a very effective Homecare provider. Queries and prescriptions are processed very efficiently ensuring patients receive their medication on time. At the time of moving some of our patients from a different provider, Personal Homecare Pharmacy provided an excellent service, always communicating with the trust. Personal Homecare Pharmacy are a pleasure to work with and I look forward to working with them in the future.
I can't thank you enough for what you have been able to do over the last 48hrs, I have been emailing and calling you and you have responded and picked up the phone and been more than helpful, you have gone the extra mile to ensure that I get my medication, with getting in contact with my hospital you ensured that I received my medication in time for my next treatment.
This is going above and beyond your duties and I am thankful for the service you have provided
Many thanks for your phone call a while ago now.As per every interaction I have with yourselves, I am really grateful that my query was responded to very speedily and professionally.
The team member I spoke to took the time to sort my problem and made sure I understood the process! They are a real credit to your company!
Our case studies highlight how regulatory insights and personalised care come together to create impactful Patient Support Programmes. Whether it’s managing chronic conditions or supporting complex treatments, these real-world examples demonstrate our commitment to making healthcare journeys smoother, safer, and more effective for patients.
For more information about our Patient Support Programmes and how we can assist you or your loved ones, visit Personal Homecare Pharmacy. Let us partner with you in achieving better health and peace of mind.
