From prescription approval to home delivery
We take ownership over everything that happens once you’ve prescribed to your patient, organising timely, suitable delivery, managing communication, and making sure medication arrives when, where and how it’s intended.
It’s all part of our commitment to reducing the workload of overburdened NHS teams. By taking the manual tasks off your hands, we’re able to free up more time in your day while also reducing the delays and extended waiting times faced by patients around the country.
End-to-end medication delivery
Every patient deserves to receive the highest level of care, and we don’t take that responsibility lightly. All prescriptions are handled by qualified pharmacists and trained teams, within a regulated and compliant environment.
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1. Receipt and registration
Prescriptions and patient details are submitted into our secure system, with all pertinent details captured from the outset. -
2. Clinical checks and preparation
Each prescription is reviewed and prepared by our pharmacy team, with any queries clarified early to avoid delays down the line. -
3. Patient onboarding and scheduling
Our support team handles coordination, contacting the patient to confirm delivery details and dates to reduce missed deliveries. -
4. Dispatch under controlled conditions
Medication is packed and dispatched in line with GDP requirements, including temperature-controlled handling if needed. -
5. Tracking and confirmed delivery
Delivery is tracked and updated through our portal, so you can see that the medication has been received at the right time and to the right person, removing the risk of a no-show.
Your partners in patient management
Our Leicester-based team take care of medication delivery and provide a contact line for patient queries, so you can give your full focus to the day’s caseload.
As a consistent contact point for updates, information and changes, we help to reduce your admin and the waiting time for patients. Whether it’s checking the status of a prescription, giving advice on administering medication, or rearranging delivery, we keep things moving.
Explore our innovative portal
Our portal gives you better oversight than ever, with visibility of what’s happening across prescriptions, deliveries, and patient activity.
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See what’s happening in real time
Track prescription status, delivery progress, and key updates in one place, so you’re not waiting for information or chasing across teams. -
A complete view of patient activity
Bringing together delivery, prescription, and support information in one place gives you a better picture of how treatment is progressing. -
Less admin, fewer follow-ups
With information easy to access and kept up to date, there’s less need to manually check status or manage gaps between systems.
