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2,409 patients across 30+ NHS Trusts told us how our homecare service feels from the inside — the phone calls, the deliveries, the moments that matter. 95.6% rated us positively, with our delivery team reaching 97.7% — the highest score in the survey. Here’s the full picture from our 2026 NHMC Patient Experience Report — the numbers (validated against the raw response export), the patient quotes, and the three things we’re acting on next.
We’re back from Clinical Pharmacy Congress 2026, ExCeL London — here’s the team’s post–event write–up. Five live demos on stand F35, conversations with teams from Leeds Teaching Hospital, King’s College London and dozens of others, and three talks worth flagging — including sessions on AI in pharmacy and leadership across the profession. And yes, CPC turned 15 this year.
Personal Homecare Pharmacy will be at Clinical Pharmacy Congress 2026, ExCeL London, on 8–9 May. Visit us on stand F35 for live demos of our Patient Portal, Patient App, Nursing Portal, Hospital Portal and WhatsApp Bot — and book a 1:1 meeting with our team.
This success journey highlights how Personal Homecare Pharmacy modernised prescription management by integrating E-Sign technology across its operations. Beginning in 2013 and evolving through key collaborations with E-Sign Liverpool and the National Clinical Homecare Association, PHP has driven significant improvements in efficiency, compliance, and patient experience.
This success journey highlights how Personal Homecare Pharmacy modernised prescription management by integrating E-Sign technology across its operations. Beginning in 2013 and evolving through key collaborations with E-Sign Liverpool and the National Clinical Homecare Association, PHP has driven significant improvements in efficiency, compliance, and patient experience.
This success journey highlights how Personal Homecare Pharmacy modernised prescription management by integrating E-Sign technology across its operations. Beginning in 2013 and evolving through key collaborations with E-Sign Liverpool and the National Clinical Homecare Association, PHP has driven significant improvements in efficiency, compliance, and patient experience.
The results of our 2024 survey show high levels of patient satisfaction across the UK. We’re proud to see our commitment to excellent, patient-focused care reflected in the feedback—and we’re using these insights to keep raising the bar.
Personal Homecare Pharmacy have been selected as finalists for the HSJ Partnership Awards, along with our partners, Leeds Teaching Hospitals NHS Trust. Learn more about this event and what it means to us as a business.
Personal Homecare Pharmacy has passed the DTAC assessment. Learn about what we do in the homecare sector – and how we achieved success in the assessment.
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Need urgent help with your medication? If you need medical advice when we are closed, call NHS 111 or visit 111.nhs.uk. In an emergency always call 999.
